Top notch customer service. My family recently purchased an elk camp package from Davis. Everything arrived on time and... in perfect condition. We proceeded to purchase a rain fly, awning, and two vinyl walls a few months later. Upon opening the package at delivery we had a few holes in the rain fly and one vinyl wall. They appeared to be from the packaging staples rather than a manufacturing defect.
I contacted them after hours via email with an explanation and photos of the damage. My issue was addressed and fixed by noon the following day. Mistakes happen and good businesses remedy the problem. Davis has been stellar to deal with from day 1 and I'd highly recommend them to anyone looking for a canvas wall tent. Polite. Prompt. Professional.
-Chrisread more
I just had a wonderful customer service experience with these guys. They could have easily sold me their products, but... were very honest with me about my site situation and recommended other options. Im actually stunned by their honesty. This is not your typical company. I wholeheartedly recommend them and hope we can do business in the future.read more
We purchased a 12x14 tent several months ago from Davis tents. Davis tent got it to us as promised and honestly a lot... faster than expected with Covid taking place. All I can say is the tent is awesome. Great quality and their staff was helpful anytime we called when trying to decide what tent to go with. We will be purchasing our next one from them shortly as we plan to expand our Glamping site with several more tents and yurts at Laurel Oaks Estate in Conway, SC. Thanks again for providing a great product and great service!!!read more
I ordered the Gold Glamping Package. It shipped in about six weeks and arrived undamaged. The quality of this tent is... just awesome. We will have it up for several months so we will definitely be testing its durability. We cannot wait to make memories in this tent. It looks amazing and is way nicer than I was imagining. I’m super happy with this purchase.read more
What a awesome company. I bought a Davis Tent 3 or 4 years ago. This year we put up 2 Davis Tents Labor Day Weekend.... That Tuesday we were hit by winds of over 100 MPH. These tents weathered 2 days of wind with NO DAMAGE... I've dealt with them on questions and one small issue. Nothing major at all. They made sure it was dealt with at that it was important to them. I highly recommend Davis Tent, great company and great staff.read more
Would you like a racoon to enter your tent from under the wall?! I just left camping at Mendocino Grove where these... tents have been installed. These Davis Tent and Awning tents were installed by the same, according to management. The rope rigging on the sides that secure the walls to the floor was inconsistent at best. Not only in the unit I stayed in, but all around the entire camp. During the night, a very large racoon came in between the floor and the tent wall with no difficulty. While I do not fault the tent hardware itself, the team that installed these were obviously outside their area of expertise. Rigging was wholly unable to keep large wildlife from entering the side walls of the tent. The current state of fixing the walls to the solid floor base is unacceptable. (If you're wondering, there was no food in or around the tent whatsoever). The poor installation will be fixed by staple gun...a true showing of a great product with great installation, of course.
Long story short, these tents are very nice, but if you get them installed hire actual professionals.read more
I worked with Will and he was the most helpful person during the all process!! I strongly encourage to buy from David... Tent!! Again thank you!!read more
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